Hello, member agencies! We realize that we would not be able to distribute the volume we do with out your help. You are the “front lines” of our operation and we thank you for the important work you are doing!
In an effort to help improve the health of those in need, the Food Bank has put an emphasis on sourcing fresh produce. That produce is FREE to you and your clients, so please remember to stock up on produce every time you order or pick up!
Please use this page as a source for placing orders, agency newsletters, numbers served reporting and resources to help you transmit the information, and food safety facts.
Annual Agency Survey:
The Food Bank of Siouxland likes to hear from you and your agency! Please take a few moments to answer these 10 short questions to improve the service the Food Bank staff provides. Use the following link to access the survey: https://www.surveymonkey.com/r/YMM5QXN.
Please allow two business days to fill an order. Orders received after 4:00 PM will be considered received on the following business day.
The Food Bank of Siouxland utilizes an online ordering system. Your agency will need the Agency Reference Number, a Username, and a Password before logging into the Web Window. Please use the following Reference Guide to aid you in your order entry.
Thank you for all the Agencies who were able to attend the Agency Conference in April! If you were unable to attend, please see the slide show here: 2017 Agency Conference PowerPoint. If you have questions, please call or email Jake at the office. Pieces of information to look for include double checking your orders to ensure your agency receives the product your agency ordered. Additionally, the Food Bank of Siouxland is distributing personal care items, on a rotating basis. Soon, Jake will send out an agency survey. This helps the Food Bank improve it’s processes and services. Please take the survey when it is sent out!
Numbers Served Reports:
Per the Agency Agreement, all agencies are required to complete “Numbers Severed” statistic reports. These statistics reports should be completed monthly and are due by the 15th of the next month. For example, January’s report is due by February 15. Below is a walk through on entering the statistic reports, which is done through the Online Ordering System Primarius. With any questions, please contact Jake at firstname.lastname@example.org or Jennie at email@example.com, or by calling the office at 712-255-9741.
Food Safety Resources:
FDA website for a list of current recalls.
Food Safety Training is required of at least one person at each of our member agencies. Each organization must re-certify on periodic basis depending on the program completed. A copy of your certificate of completion must be submitted to the Food Bank for each agency file. Please review your copy for an expiration date and please keep your certification current.
To complete ServSafe Online Food Safety Training, click here, and log in to receive a discounted prices. You may need a discount code, which is FEEDAMER10. Call us at 712-255-9741 with questions.
Civil Rights Training Information:
Civil Rights Training is required by each member agency of the Food Bank of Siouxland. Please have at least one member of your staff (or volunteer) read through the provided slide show. Once completed, email Jake at firstname.lastname@example.org the name of the person fulfilling your requirement.
Additionally, each front-line worker is required to read through the training summary document on Civil Rights. Call Jake at 712-255-9741 with questions.